Shipping Policy
At Hosiery-Heaven.com, we aim to provide you with a seamless and efficient shipping experience. Please find our shipping policy outlined below:
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Shipping Schedule:
- Parcels are processed and shipped from Monday to Friday.
- Orders placed before 1:00 PM CET on weekdays will be shipped on the same day.
- Orders placed after the cutoff time or on weekends will be processed and shipped on the next business day.
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Order Confirmation:
- Upon creation of your order on our logistics company's account, you will receive a confirmation email containing all pertinent shipping details.
- This confirmation email serves as acknowledgment that your order has been successfully processed and is ready for shipment.
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Logistics Partners:
- We collaborate with reputable logistics partners to ensure reliable and timely delivery of your parcels.
- Our logistics partners include Deutsche Post, DHL, DPD, and inPost.
- Each partner is selected based on their track record of efficiency, reliability, and commitment to customer satisfaction.
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Shipping Methods:
- Depending on your location and shipping preferences, we offer various shipping methods to accommodate your needs.
- You will have the option to select your preferred shipping method during the checkout process.
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Tracking Information:
- Once your order has been shipped, you will receive a separate email containing tracking information.
- This tracking information enables you to monitor the status and progress of your parcel as it makes its way to your designated delivery address.
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Delivery Times:
- Delivery times may vary depending on your location, chosen shipping method, and external factors such as customs clearance.
- We strive to provide accurate estimated delivery times, but please note that unforeseen circumstances may occasionally cause delays beyond our control.
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Contact Us:
- If you have any questions or concerns regarding your shipment, please don't hesitate to contact our customer support team at info@hosiery-heaven.com.
- We are here to assist you and ensure that your shipping experience with Hosiery-Heaven.com is smooth and satisfactory.
Thank you for choosing Hosiery-Heaven.com for your shopping needs. We appreciate your trust and look forward to serving you with excellence in every aspect of your shopping experience.
Hosiery-Heaven.com